SUPPORT
HELP.
REPLIES WITHIN 24 HOURS
SUPPORT
HELP.
REPLIES WITHIN 24 HOURS
SUPPORT
HELP.
REPLIES WITHIN 24 HOURS
01 / CONTACT
WRITE TO BASE CAMP.
Bug, billing or a route that will not import. Tell us what happened and which phone you use.
RESPONSE TIME
WITHIN 24 HOURS, 7 DAYS A WEEK
01 / CONTACT
WRITE TO BASE CAMP.
Bug, billing or a route that will not import. Tell us what happened and which phone you use.
RESPONSE TIME
WITHIN 24 HOURS, 7 DAYS A WEEK
01 / CONTACT
WRITE TO BASE CAMP.
Bug, billing or a route that will not import. Tell us what happened and which phone you use.
RESPONSE TIME
WITHIN 24 HOURS, 7 DAYS A WEEK
02 / FAQ
QUESTIONS.
DOES ALPINE WORK WITHOUT SIGNAL?
Yes. Download a region once and track routes, altitude and pace fully offline.
WHICH WATCHES ARE SUPPORTED?
Apple Watch, Garmin, Coros, Suunto and any Bluetooth heart-rate strap.
HOW ACCURATE IS THE ALTITUDE?
Within one metre after calibration. Alpine recalibrates at every known hut and summit.
HOW MUCH BATTERY DOES A DAY USE?
About 4% per hour with GPS on. A 14-hour summit day ends near 45%.
CAN I CANCEL PRO ANYTIME?
Yes. Cancel in your store account. Pro stays active until the end of the billing period.
WHERE IS MY DATA STORED?
On your phone first. Cloud backup is optional and encrypted.
02 / FAQ
QUESTIONS.
DOES ALPINE WORK WITHOUT SIGNAL?
Yes. Download a region once and track routes, altitude and pace fully offline.
WHICH WATCHES ARE SUPPORTED?
Apple Watch, Garmin, Coros, Suunto and any Bluetooth heart-rate strap.
HOW ACCURATE IS THE ALTITUDE?
Within one metre after calibration. Alpine recalibrates at every known hut and summit.
HOW MUCH BATTERY DOES A DAY USE?
About 4% per hour with GPS on. A 14-hour summit day ends near 45%.
CAN I CANCEL PRO ANYTIME?
Yes. Cancel in your store account. Pro stays active until the end of the billing period.
WHERE IS MY DATA STORED?
On your phone first. Cloud backup is optional and encrypted.
02 / FAQ
QUESTIONS.
DOES ALPINE WORK WITHOUT SIGNAL?
Yes. Download a region once and track routes, altitude and pace fully offline.
WHICH WATCHES ARE SUPPORTED?
Apple Watch, Garmin, Coros, Suunto and any Bluetooth heart-rate strap.
HOW ACCURATE IS THE ALTITUDE?
Within one metre after calibration. Alpine recalibrates at every known hut and summit.
HOW MUCH BATTERY DOES A DAY USE?
About 4% per hour with GPS on. A 14-hour summit day ends near 45%.
CAN I CANCEL PRO ANYTIME?
Yes. Cancel in your store account. Pro stays active until the end of the billing period.
WHERE IS MY DATA STORED?
On your phone first. Cloud backup is optional and encrypted.